Privacy Policy
What Foodstuff Home collects about you, why, and who else sees it, set out in the order it happens.
Last updated Read the Terms & Conditions
Before you order
All rules1Your basket
Your basket is kept in your browser until you check out.
2The kitchen assistant
What you type into the kitchen assistant is sent to Google's Gemini service to write the recipe.
3Your name, email and phone
We collect your name, email address and phone number.
If you sign in with Google, that sign-in is provided by Google.
At checkout
All rules4Your delivery addresses
We keep the delivery addresses you save, including the spot you pin on the map. Google provides the map and address search.
5Your location
If you tap to use your location at checkout, your browser shares where you are so we can place the delivery pin.
6Your payments
Card and Mobile Money details are entered with Paystack, not on our servers, and we never store them. Paystack handles your payments and refunds.
We keep a record of your orders, payments and refunds.
While we shop
All rules7Your shopper
The shopper on your order sees your name, phone number and delivery address, and uses your phone number to reach you about your order.
8Updates about your order
If you turn on notifications, we store what's needed to send them to that device. Text messages are sent through our SMS provider.
On the way
All rules9Your rider
The rider on your order sees your name, phone number and delivery address, and uses your phone number to reach you about your order.
When it arrives
All rules10Photos of a problem
We keep any photos you attach when you report a problem with an order.
At all times
All rules11We don't sell your data
We don't sell your personal data.
12Why we use your data
- To buy and deliver your order
- To refund you when an item can't be bought
- To tell you how your order is going
- To answer you when you contact support
13Messages to support
We keep the messages you send to support.
14Where it's kept
Our database is hosted by Supabase. Everything between your browser and Foodstuff Home is sent over HTTPS.
15Your choices
You can ask to:
- See the personal data we hold about you
- Correct it
- Have your account deleted
Send the request through support or email our support team.
16Changes to this policy
If we change how we use your data, we'll update this page and the date at the top.
Questions about your data?
Ask our support team, or email our support team.